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Browser Integrated Messaging
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headline: Frequently Asked Questions
FAQs: Customization
Q: What features can be customized?
Q: Can we request additional customization?
Q: Our organization has one location but numerous websites, can we set up a master account and give each website their own control panel?
FAQs: System Design
Q: Do you have adult filters?
Q: How does keyword blocking work?
Q: How long does it take to set everything up?
FAQs: Costs & Funding
Q: How much does it cost? Are there any set-up fees? Who pays for this?
Q: What's the catch?
FAQs: International
Q: What about organizations or users who are not based in the United States?
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FAQs: Customization
What features can be customized?

The online sign-up system allows your organization to customize the logo and accompanying URL in the Messenger. You can also build your own list of daily messages and hyperlink them to any URL you specify. And you can use the adult filters, as well as put together a list of special keywords you want to block along with target URL's for each keyword. For large organizations, we can customize the search results pages, and even the organization control panels. Furthermore, we can handle almost any special programming or database request.
Can we request additional customization?

Of course. The Customization Services group at Browsercast would be happy to sit down and discuss your needs.
Our organization has one headquarters but a variety of semi-autonomous organizations, can we set up a master account and give each organization their own control center?

Of course. We can provide your organization with a master control center. With that you will be able to give each organization their own control center under yours.
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FAQs: System Design
Do you have adult filters?

Of course! Our adult filters, which your organization can turn on or off, screen out the porn and other adult content.
How does keyword blocking work?

Our proprietary keyword blocking utility enables you to create lists of words which, though not in the general adult filter, are ones you don't want people to be able to use in the web-search system. When you enter a word you want to block, you can also specify a target URL for that word. Thus, for example, if someone searches for "Your Business Name" you can direct it to a specific URL such as "www.yourorganization.org/copyrightinfo" instead of just giving the user a bunch of web search results.
How long does it take to set everything up?

When you create your account via the automated sign-up system, everything is set up instantly. The HTML code for your Messenger is accessible from your organization control center, as are other utilities such as the daily message builder, adult filters, and keyword blocking. If you have any needs for special customization we usually fulfill those requests in 5 to 10 days.
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FAQs: Costs & Funding
How much does it cost? Are there any set-up fees? Who pays for this?

The set-up fees vary depending upon the amount of customization you want for your messaging service. Beyond that, we do not charge any ongoing service or other fees. As you probably know, Google and Yahoo earn billions of dollars each year from their search engines... well, we simply put a search box into a corner of the Messenger. Thus servers, software, bandwidth, engineers, office rent, phone lines, and other expenses are covered by revenue from the search service, allowing us to provide the Messenger at no cost to you and your organization.
What's the catch?

We get asked this all the time. It does seem like the Messenger is too good to be true, especially at no cost. But the simple fact is that there is no catch. The search box covers all the costs of the messaging service.
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FAQs: International
What about organizations or users who are not based in the United States?

Not a problem, we work with companies and users from all parts of the globe.
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